F.A.Q

Most of our stroller canopies, pram liners, and car seat covers are created to be universal-friendly across many popular models. That said, every brand and frame can be slightly different.

Before you order:

• Check the size/compatibility notes in the Etsy listing
• Compare your stroller/pram width with the provided measurements (if listed)
• If you’re unsure, send us your stroller or car seat model name (photo helps)

We’ll confirm the closest option and suggest any adjustments if needed. Universal fit is our goal—accurate matching is the result.

Absolutely—our items are commonly chosen for baby showers, newborn gifts, and first birthdays. Personalization makes it even more meaningful.

Gift wrapping and gift messages are available in many cases. You can usually add gift options directly on Etsy during checkout (depending on listing settings). If you need a special note or want to confirm gift packaging, message us before ordering—we’ll help you make it perfect.

Our baby products are designed to feel soft, breathable, and durable for daily use. Many of our best-selling items use our signature two-fabric structure:

• Outer layer: textured waffle cotton (breathable and cozy)
• Inner layer: soft printed poplin cotton (smooth feel with cute patterns)

This structure helps balance comfort and airflow while creating a premium look. In each listing, we show the available outer colors and the inner print options (or the default print shown in the photos).

For bedding sets, materials are described inside each listing (duvet cover / pillowcase / sheet). If you want help choosing the best fabric for your season (spring/summer vs fall/winter), message us on Etsy and we’ll guide you.

Yes—many listings offer custom embroidery (baby name or initials). If personalization is available, you’ll see it as a selectable option on Etsy.

To personalize smoothly, please send:

• Baby name exactly as you want it written (Example: “HENRY”)
• Phone number (needed by couriers for safer delivery)
• If you need a custom size: your mattress or product size in L × W × H (cm)
• Which part to embroider (when applicable): pillowcase / duvet cover / sheet

We’ll confirm placement and keep the embroidery clean, balanced, and gift-ready.

Our bedding sets typically include covers only (such as duvet cover, pillowcase, and sheet). Inserts and fillings are generally not included unless clearly stated in the listing.

This gives parents flexibility to use their preferred filling based on baby’s comfort needs. Please read the Etsy product description carefully before purchasing for exact included items for each set.

For international orders, customs duties or import taxes may apply depending on your country’s rules. These fees are typically the buyer’s responsibility and are not included in the product price unless the platform explicitly states otherwise.

If your order is delayed at customs, this is outside the seller’s control. We always prepare and ship your order promptly once production is complete.

In general, baby cotton bedding is best kept soft and fresh by using gentle settings and mild products:

• Wash on a gentle cycle with mild detergent
• Avoid bleach and harsh softeners
• Air dry or tumble dry on low heat
• Iron on low if needed

Always follow the care label on your specific item for best results.

Return and exchange eligibility can vary by listing, especially for handmade and personalized items. On Etsy, each seller sets their own return policy and applies it to listings.

In our shop, personalized / custom-made items are generally non-returnable unless they arrive damaged or defective. For eligible issues (damage/defect or wrong item), please message us as soon as possible with photos and your order number so we can help quickly.

Please contact us via Etsy Messages within 48 hours of delivery and include:

• Clear photos of the item
• Photos of the packaging
• Your Etsy order number

We’ll review the case and offer the best solution (replacement or refund depending on the situation). Quick photos help us resolve problems faster and fairly.

Yes—leather craftsmanship is part of our legacy collection. We make small leather accessories such as tobacco pouches, card holders, lanyards, wallets, and watch straps.

Leather is a natural material that can develop character over time (patina). Product details, leather type, and sizing are always shared in the specific Etsy listing. If you want a gift-ready leather piece, message us and we’ll help you choose a suitable option.

The fastest support channel is Etsy Messages because it is linked directly to your order and listing details.

You can also email us at sales@moremori.com for general questions. We typically respond within 24 hours (longer during high season). For sizing and fit questions, include a photo or your stroller/car seat model name.